Box Office FAQs

What are box office hours?

You can reach our box office by giving us a call at (206) 315-5838 or send us an email, and we will reply within 1-2 business days.

Box office phone hours:

Wednesday – Saturday 5 pm – 6:30 pm
Sunday 12 pm – 1:30 pm

The box office will be open 1 hour before performances at our various venues throughout 2017.

Where is DRAGON LADY being performed?

Floyd and Delores Jones Playhouse at The University of Washington.

Jones Playhouse at the University of Washington
104 17th Ave S, Seattle, WA 98144

Are discount or rush tickets available?

Yes! We offer $20 tickets to all mainstage productions for everyone! No discount code required AND no fees! You can buy single tickets online starting May 1, 2017

This includes:

  • Educators and students
  • Government and nonprofit employees
  • Retail and restaurant/service industry employees
  • Working artists and arts administrators
  • Active duty / retired / reserve military

Or, you can buy your $20 ticket with cash day-of-show – just come to the Box Office one hour prior to performance, buy your ticket, and enjoy the show.

teentix-logoAs a proud member of TeenTix, Intiman also offers $5 day-of-show, cash-only rush tickets to participating teens. Learn more at

Do you offer a group discount?

Yes, we offer a discount on single tickets for groups of 8 or more. Please email the Intiman Box Office or call (206) 315-5838 for more information.

What is your refund / exchange policy?

Passholders receive unlimited complimentary ticket exchanges, so you can reschedule for another performance up to 48 hours before your ticketed performance.

Exchanges for a higher-priced performance or section will be charged the difference. Exchanges for a lower-priced performance or section will be considered a donation, or can be applied to additional ticket purchases in the same transaction.

Non-Festival Pass tickets may not be exchanged. All ticket sales are final, no refunds. Tickets and ticket vouchers are non-transferable and resale is prohibited.

If you are unable to use your ticket, please contact the Intiman box office at (206) 315-5838 to donate your ticket before the scheduled show. The total ticket value is tax-deductible to the extent permitted by law.

Please check your ticket carefully for the correct date, time, and production.